Milan
Sectors: Finanza, services IT, software, manifattura tech
⏱ Remote 5min · On-site 1-2h
Areas served · 4 regions · 15 provincial capitals · Offices in Melzo (MI)
Business server support throughout Northern Italy.
Is your server in down a Milan, Turin, Genova o Bologna? We work mainly in secure remote support: we connect to your server in about 5 minutes via VPN/ZTNA and in 90% of cases we resolve remotely. When on-site intervention is needed, we cover 4 regioni del Northern Italy: Lombardy (Milan, Monza Brianza, Bergamo, Brescia, Como, Varese, Pavia, Cremona, Mantova, Lecco, Lodi, Sondrio), Piedmont (Turin), Liguria (Genova), Emilia-Romagna (Bologna).
Operational HQ in Melzo (MI). Remotely we are immediate. Per l'on-site: triangolo Milan-Bergamo-Brescia 1-3 h, Turin e Bologna 2h30-4h, Genova 3-5 h.
Coverage map
15 provincial capitals · 4 regions · 1 office · Northern Italy.
From Melzo we coordinate interventions across Lombardy, Piedmont, Liguria, Emilia-Romagna. Tap a provincial capital for its dedicated page.
15provincial capitals
4 regioni Northern Italy
5min
Remote response
90%
Problems solved remotely
260km
Operating radius from Melzo
01 / 15 provincial capitals · 4 regions
The 15 provinces of Northern Italy that we serve.
From central Milan to Sondrio, across the Milan-Bergamo-Brescia industrial triangle, to the textile districts of Como and Varese, the agri-food hubs of Cremona and Mantova, the Turin industrial sector, the port of Genoa and the Bologna technology district.
Monza e Brianza
Sectors: Hi-tech manufacturing, design, automotive
⏱ Remote 5min · On-site 1-2h
Bergamo
Sectors: Manufacturing, textiles, chemicals, automotive
⏱ Remote 5min · On-site 1h30-3h
Brescia
Sectors: Mechanical engineering, steel, arms, wine
⏱ Remote 5min · On-site 2h-3h
Como
Sectors: Textile, silk, tourism, agri-food
⏱ Remote 5min · On-site 2h-4h
Varese
Sectors: Aerospace, precision engineering, footwear
⏱ Remote 5min · On-site 2h-4h
Pavia
Sectors: Agri-food, pharmaceutical, universities
⏱ Remote 5min · On-site 1h30-3h
Cremona
Sectors: Agri-food, dairy, violin-making
⏱ Remote 5min · On-site 2h-4h
Mantova
Sectors: Agri-food, chemicals, energy, cultural tourism
⏱ Remote 5min · On-site 2h30-5h
Lecco
Sectors: Mechanical engineering, steel, lake tourism
⏱ Remote 5min · On-site 2h-4h
Lodi
Sectors: Dairy, logistics, agricultural, banking IT
⏱ Remote 5min · On-site 1-2h
Sondrio
Sectors: Alpine tourism, hydroelectric energy, agri-food
⏱ Remote 5min · On-site 3h-6h
Turin
Città metropolitana in Turin. Automotive, aerospace, ICT, advanced manufacturing, finance
⏱ Remote 5min · On-site 2h30-4h
Genova
Città metropolitana in Genova. Port, logistics, shipbuilding, energy, ICT, finance
⏱ Remote 5min · On-site 3h-5h
Bologna
Città metropolitana in Bologna. Motor Valley, packaging, biomedical, supercomputing (CINECA, Big Data Tecnopolo)
⏱ Remote 5min · On-site 2h30-4h
02 / Municipalities and cities
Over 50 city of Northern Italy where we have already worked.
Lombardy · 12 province
Milan, Monza, Bergamo, Brescia, Como, Varese, Pavia, Cremona, Mantova, Lecco, Lodi, Sondrio, Sesto San Giovanni, Segrate, Cernusco sul Naviglio, Cinisello Balsamo, Legnano, Rho, Busto Arsizio, Gallarate, Vigevano, Voghera, Cassano d'Adda, Pioltello, Melegnano, Melzo, Crema, Mariano Comense, Treviglio, Seregno, Desio, Lissone, Vimercate, Saronno, Magenta, Abbiategrasso, San Donato Milanese.
Piedmont · Province of Turin
Turin, Moncalieri, Collegno, Rivoli, Nichelino, Settimo Torinese, Grugliasco, Chieri, Pinerolo, Ivrea, Venaria Reale, Beinasco, Orbassano.
Liguria · Metropolitan City of Genova
Genova, Rapallo, Chiavari, Sestri Levante, Recco, Lavagna, Arenzano, Cogoleto, Camogli, Santa Margherita Ligure.
Emilia-Romagna · Metropolitan City of Bologna
Bologna, Imola, Casalecchio di Reno, San Lazzaro di Savena, Castel Maggiore, San Giovanni in Persiceto, Pianoro, Zola Predosa, Castenaso, Calderara di Reno.
If your municipality in Northern Italy is not listed, call us: we cover Lombardy, Piedmont, Liguria, Emilia-Romagna on-site and all of Italy remotely / by shipment.
03 / Operating modes
How we operate nel Northern Italy.
Our model is remote-first: we connect to the server via VPN/ZTNA in about 5 minutes and resolve the issue without leaving Melzo. We carry out on-site intervention only when strictly necessary (hardware replacement, connectivity problems, first deployment). From Melzo we reach Milan in 30-45 minutes, Bergamo in 1h30, Brescia in 2h, Turin and Bologna in 2h30-4h, Genova in 3-5h.
- Secure remote assistance: ~5 min to be connected to the server · VPN, ZTNA, certified jump hosts
- On-site only when needed: hardware replacement, first deploy, network problems
- Senior engineers Microsoft, Red Hat, VMware, Veeam
- Modular SLA contracts: NBD, 8h, 4h, 24/7
- Spare parts stock for the major brands (HP, Dell, Lenovo)
- Procurement of servers prepared and tested in-house
- NIS2 and GDPR compliance for Lombardy public administration
- Electronic invoicing, MePA, Consip
📦 National service
Not in the Northern Italy?
Ship your server.
We provide on-site service in Lombardy, Piedmont, Liguria, Emilia-Romagna. For Central and Southern Italy, the lab and data recovery are nationwide: ship servers, disks or RAID to Melzo (MI), we carry out the work and return everything to you.
04 / Operating model
Remote-first. On-site when needed.
Over the past 10 years the ratio between remote and on-site interventions has reversed. Today 90% of server issues are resolved remotely: KVM console, serial console access, log analysis, hypervisor management, script execution. Faster for you (zero waiting for travel), more efficient for us.
On-site is reserved for what is impossible to do remotely: hardware replacement physical (disks, RAM, power supplies, fans), problems with network connectivity, first deploy of a new server.
⚡ Remote · first option
~5 minutes
Average time to be connected and operational on your server
🚗 On-site · when needed
30 min – 6 hours
Based on the distance from our office in Melzo (MI)
- VPN site-to-site, ZTNA, jump host SSH/RDP
- Out-of-band console: iLO, iDRAC, XClarity, iRMC
- Recorded sessions for audit and compliance
- MFA on all administrative access
- NIS2 and GDPR compliance guaranteed
04 / FAQ
The answers that matter for Northern Italy.
In quali regioni del Northern Italy intervenite on-site?+
We cover 4 regions with on-site service: Lombardy (all 12 provinces), Piedmont (Turin e provincia), Liguria (Genova e provincia), Emilia-Romagna (Bologna and its province). 15 provincial capitals covered. For Central/Southern Italy: remote service + shipment to the Melzo laboratory.
Response times for Milan, Turin, Genova, Bologna?+
Milan e hinterland milanese (Monza, Sesto, Cinisello, Segrate, Pioltello, Melzo, Cernusco): presa in carico entro 30 min, on-site 1-2 h. Bergamo, Brescia, Como, Lecco, Lodi, Varese: 1h30-3 h. Sondrio: 3-6 h. Turin: 2h30-4 h. Bologna: 2h30-4 h. Genova: 3-5 h. Secure remote assistance in ~5 min for any area.
How much does server support cost in Northern Italy?+
Rates depend on the type of intervention, its duration and the distance from our office in Melzo (MI). Modular contracts from NBD to 24/7, with SLAs differentiated by geographic area. Free quote on request.
Do you work with public administration in Northern Italy?+
Yes, in all 4 regions served. NIS2 and GDPR compliance. MePA and Consip procedures for municipalities, ASL, schools, universities and research institutions in Lombardy, Piedmont, Liguria, Emilia-Romagna.
Quali brand server supportate?+
All the major enterprise brands: HP ProLiant, Dell PowerEdge, Lenovo ThinkSystem, Fujitsu Primergy, Acer Altos. Senior systems engineers with years of experience.
How gestite l'on-site fuori dalla Lombardy (Turin, Genova, Bologna)?+
For routes outside Lombardy we have on-call technicians operating in the metropolitan areas of Turin, Genova and Bologna; for planned interventions we schedule a trip from the Melzo lab. The initial diagnosis and most interventions are nonetheless resolved remotely via VPN/ZTNA, even outside Lombardy.
05 / Brands server
We work on all brands enterprise nel Northern Italy.
Let's talk
Ready to talk with a systems engineer?
You will always be answered by a technician, never a call centre.
02 95 17 550