Brands · Server Acer · Support professionale

Server Acer Altos per PMI.

I server Acer Altos are the entry-level and mid-range segment designed for small and medium-sized enterprises. Good value for money, perfect for those who do not have an enterprise budget but need reliable hardware. We work on Altos R380 F4, T350 F4, AT350 F2 e linea BrainSphere for AI/ML edge.

Altos: the right compromise when budget matters but quality is non-negotiable.

01 / Modelli Acer supportati

I models we support.

We know the specifications, critical issues and procedures of every Acer line. Fast diagnosis, reliable intervention.

01 / Modello

Altos R380 F4

2U

2U dual-socket Xeon Scalable rack, mainstream SMB solution.

02 / Modello

Altos R360 F4

1U

1U single-socket for applications and file sharing.

03 / Modello

Altos T350 F4

Tower 4U

Scalable tower for offices up to 50 users.

04 / Modello

Altos AT350 F2

Tower 5U

Economical entry-level tower for small businesses.

05 / Modello

Altos BrainSphere P-series

Workstation

GPU-ready for AI inference and dev workstations.

06 / Modello

Altos BrainSphere R-series

Rack GPU

Multi-GPU NVIDIA server for light AI training.

02 / Services specialistici

What do on Acer servers.

We work via secure remote support or on-site, with response times ranging from Next Business Day to 24/7. Senior system engineers with a decade of experience on the Acer platform.

  • Initial configuration and BIOS/UEFI/RAID setup
  • Windows Server and Linux installation with customization
  • Data migration from old servers to the new Altos machines
  • Preventive maintenance: cleaning, disk SMART checks, audit logs
  • DDR4/DDR5 ECC memory upgrade and SAS/SSD drives
  • Automatic backup and disaster recovery configuration
  • On-site support contracts with flexible response times
  • Consulenza acquisto: configurazioni preparate e collaudate
  • Initial RAID setup not completed: manual configuration
  • Tower server overheating in an unventilated office
  • Failed enterprise SATA disks: replacement and RAID rebuild
  • Altos firmware update: procedures and driver download
  • Migration from older hardware (full replacement)
  • VPN configuration and secure remote access post-installation
03 / Casi reali

Problems tipici Acer issues we resolve.

A selection of the cases we see most often. Diagnosed in minutes thanks to in-depth knowledge of Acer platforms and their logs.

Copertura geografica

Operating throughout Lombardy.

We operate in secure remote support on this brand throughout Lombardy: ~5 min to be connected to the server, on-site from Melzo (MI) in 1-3 hours when physical presence is needed. We cover the 12 provinces: Milan, Monza Brianza, Bergamo, Brescia, Como, Varese, Pavia, Cremona, Mantova, Lecco, Lodi, Sondrio.

See coverage areas and response times →
07 / FAQ

The questions we receive about ACER.

Quali serie Altos supportate?+
Altos R385 F5 and R385 F4 (2U rack workhorse), Altos T350 F5 and T350 F4 (tower), Altos BrainSphere (AI server with NVIDIA GPU). Entry-level Veriton P/M business desktop line often confused with servers, but we also support that as an application server.
Is Acer Altos a serious choice for enterprise servers?+
Yes, Altos is an established enterprise line, positioned on the price/performance ratio. Industry-standard components (Intel Xeon Scalable, AMD EPYC, LSI/Broadcom RAID, 80+ Platinum power supplies). Common in Italian SMBs and public administrations awarded through MePA tenders.
Ricambi Acer Altos: facili da trovare?+
Yes, because Altos uses many industry-standard components and no proprietary firmware. Generic enterprise SAS/NVMe drives, standardized power supplies, commercial LSI/Broadcom RAID controllers. Easier to source than legacy HP/Dell/Lenovo solutions.
Acer Altos in gare pubbliche italiane (MePA, Consip): supportate la PA?+
Yes, we have experience with public bodies in Lombardy that awarded Altos in tender: municipalities, schools, ASLs, universities. Post-installation maintenance, annual contract management, AgID compliance, NIS2 compliance for the public administration sector.
Altos → cloud migration: when does it make sense?+
It depends on the workload. For seasonal applications, development, testing, yes. For steady-state on-premise workloads it remains cheaper. Often the right model is hybrid: production on Altos on-site + backup/DR on cloud (Azure Blob, Wasabi).
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