Brands · Server Acer · Support professionale

Acer Altos servers for SMEs.

I server Acer Altos are the entry-level and mid-range segment designed for small and medium-sized enterprises. Good value for money, perfect for those who do not have an enterprise budget but need reliable hardware. We work on Altos R380 F4, T350 F4, AT350 F2 and line BrainSphere for AI/ML edge.

Altos: the right compromise when budget matters but quality is non-negotiable.

01 / Supported Acer models

I models we support.

We know the specifications, critical issues and procedures of every Acer line. Fast diagnosis, reliable intervention.

01 / Model

Altos R380 F4

2U

2U dual-socket Xeon Scalable rack, mainstream SMB solution.

02 / Model

Altos R360 F4

1U

1U single-socket for applications and file sharing.

03 / Model

Altos T350 F4

Tower 4U

Scalable tower for offices up to 50 users.

04 / Model

Altos AT350 F2

Tower 5U

Economical entry-level tower for small businesses.

05 / Model

Altos BrainSphere P-series

Workstation

GPU-ready for AI inference and dev workstations.

06 / Model

Altos BrainSphere R-series

Rack GPU

Multi-GPU NVIDIA server for light AI training.

02 / Services specialistici

What do on Acer servers.

We work via secure remote support or on-site, with response times ranging from Next Business Day to 24/7. Senior system engineers with a decade of experience on the Acer platform.

  • Initial configuration and BIOS/UEFI/RAID setup
  • Windows Server and Linux installation with customization
  • Data migration from old servers to the new Altos machines
  • Preventive maintenance: cleaning, disk SMART checks, audit logs
  • DDR4/DDR5 ECC memory upgrade and SAS/SSD drives
  • Automatic backup and disaster recovery configuration
  • On-site support contracts with flexible response times
  • Purchase consulting: configurations prepared and tested
  • Initial RAID setup not completed: manual configuration
  • Tower server overheating in an unventilated office
  • Failed enterprise SATA disks: replacement and RAID rebuild
  • Altos firmware update: procedures and driver download
  • Migration from older hardware (full replacement)
  • VPN configuration and secure remote access post-installation
03 / Real cases

Problems typical Acer issues we resolve.

A selection of the cases we see most often. Diagnosed in minutes thanks to in-depth knowledge of Acer platforms and their logs.

Geographic coverage

Operating throughout Lombardy.

We operate in secure remote support on this brand throughout Lombardy: ~5 min to be connected to the server, on-site from Melzo (MI) in 1-3 hours when physical presence is needed. We cover the 12 provinces: Milan, Monza Brianza, Bergamo, Brescia, Como, Varese, Pavia, Cremona, Mantova, Lecco, Lodi, Sondrio.

See coverage areas and response times →
07 / FAQ

The questions we receive about ACER.

Which Altos series do you support?+
Altos R385 F5 and R385 F4 (2U rack workhorse), Altos T350 F5 and T350 F4 (tower), Altos BrainSphere (AI server with NVIDIA GPU). Entry-level Veriton P/M business desktop line often confused with servers, but we also support that as an application server.
Is Acer Altos a serious choice for enterprise servers?+
Yes, Altos is an established enterprise line, positioned on the price/performance ratio. Industry-standard components (Intel Xeon Scalable, AMD EPYC, LSI/Broadcom RAID, 80+ Platinum power supplies). Common in Italian SMBs and public administrations awarded through MePA tenders.
Acer Altos spare parts: easy to find?+
Yes, because Altos uses many industry-standard components and no proprietary firmware. Generic enterprise SAS/NVMe drives, standardized power supplies, commercial LSI/Broadcom RAID controllers. Easier to source than legacy HP/Dell/Lenovo solutions.
Acer Altos in Italian public tenders (MePA, Consip): do you support the PA?+
Yes, we have experience with public bodies in Lombardy that awarded Altos in tender: municipalities, schools, ASLs, universities. Post-installation maintenance, annual contract management, AgID compliance, NIS2 compliance for the public administration sector.
Altos → cloud migration: when does it make sense?+
It depends on the workload. For seasonal applications, development, testing, yes. For steady-state on-premise workloads it remains cheaper. Often the right model is hybrid: production on Altos on-site + backup/DR on cloud (Azure Blob, Wasabi).
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