Servite davvero Venice? Siete fuori dalla Lombardy.

Sì. La sede operativa è a Melzo (MI), ma per le aziende di Venice e provincia (Veneto) offriamo: supporto remoto immediato (~5 min via VPN) per il 90% dei problemi software, e national laboratory per hardware: spedisci server, dischi o RAID a Melzo con corriere assicurato ed prepaid label, interveniamo in lab e ti restituiamo tutto. Per emergenze on-site su Venice centro (A4 Venice-Venice (~270 km da Melzo)) intervenamo in 2h 45min in auto in fasce libere, 3h 15min in fasce di traffico.

Quanto costa la spedizione da Venice verso Melzo?

Shipping is covered by our national service: prepaid label via corriere assicurato, pickup in azienda, tempi 24-48h din Venice. Il costo è incluso nei contratti di assistenza annuali; per interventi spot viene preventivato a parte (tipicamente 30-50€ andata+ritorno per server tower).

Do you work with banks and financial firms in Porta Nuova?

Yes, experience with Bankit-IVASS environments, decade-long immutable logs, MFA SCA, segregation of duties, semi-annual ABI internal audits. We work as technical Tier 2 for banking CTOs.

Compliance NIS2 per multinazionali a Venice: dove iniziare?

Initial gap audit (2–4 weeks), full asset inventory, data classification by sensitivity, admin segregation, EDR with Microsoft Defender for Business or SentinelOne, immutable backup 3-2-1-1-0, documented incident response plan. Average time to full compliance: 3–6 months.

Metropolitan City of Venice (VE) · Veneto · operational base Melzo (MI)

Support server in Venice.

Venice and its metropolitan area (Mestre, Marghera, Tessera) are home to the Porto Marghera industrial hub (chemicals, refining, logistics), the cruise port, the Ca' Foscari and IUAV university campuses, as well as a dense network of tourism, maritime, Murano glass and cultural industries.

Service modes: primary coverage via secure remote support (~5 min via VPN/ZTNA) + national laboratory with insured shipping. For theon-site in Venice we operate on planned on-site visit from our Melzo (MI) base, travel time 2h 30min–3h via A4 (~270 km).

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180^{min max}

On-site travel time from Melzo

250^{K ab}

Population Venice

Metro city

24^/7

SLA availability

01 / Venice Territory

What characterises Venice.

Main sectors: Chemicals and refining (Porto Marghera), port logistics, tourism and hospitality, artistic glass (Murano), university research (Ca' Foscari, IUAV), arts and culture, maritime, biotech, regional public administration.

We work with clients across the Veneto region on planned on-site visit + remote support + lab shipping: industrial environments in Marghera (ENI Versalis, logistics terminals), hotel and tourism premises, university departments, small and medium-sized museums and cultural foundations.

Industrial districts and areas

Mestre (mainland economic centre), Marghera (port and industry), Tessera (aeroporto Marco Polo), Lido, Murano, Cannaregio, San Marco, Dorsoduro (Ca' Foscari, IUAV).

Services più richiesti a Venice

Server Support Windows Server · Active Directory, Entra ID, SQL Server
Enterprise Linux · Apache, Nginx, PostgreSQL, Postfix
Virtualization · VMware vSphere, Proxmox, Hyper-V
Backup & DR · Veeam, Acronis, 3-2-1-1-0 strategy
Cybersecurity · Zero Trust, EDR, NIS2 compliance

04 / Industrial fabric

Il industrial fabric in Venice.

The metropolitan area of Venice is home to Porto Marghera (one of Italy's largest chemical-petrochemical hubs, with ENI Versalis), the commercial port e cruise, the aeroporto Marco Polo (Italy's third busiest by traffic), universities Ca' Foscari e IUAV, as well as the offices of Vela (integrated mobility), Save Group (airport management), Confindustria Veneto Est and numerous companies in tourism, artistic glass (Murano), art and culture. Industrial private data centres (port TOS, industrial ERP) and academic ones (university HPC) coexist with regional colocation facilities.

Key organisations in the area: ENI Versalis (Marghera) · Porto di Venice · Save Group (aeroporto Marco Polo) · Università Ca' Foscari · IUAV · Vela mobility · Fondazione Musei Civici di Venice · historic grand hotels (Danieli, Cipriani, Gritti) · historic glassworks of Murano.

05 / Specific IT challenges

The sfide IT typical in Venice.

Each territory has different IT priorities, shaped by its own industrial fabric. In Venice, the requests we receive most frequently are:

Mission-critical port and airport systems — port TOS for container traffic, gate operations, airport management system integration (Save systems).
Industrial chemical compliance in Marghera — OT/IT segregation for ENI Versalis and petrochemical plants, Seveso III alignment, log immutability.
Seasonal tourism and hospitality backend — burst capacity per Carnevale, Biennale Arte/Architecture, Mostra del Cinema, Salone Nautico. Booking real-time, payment gateways multi-currency.
Academic research environments for Ca' Foscari and IUAV — departmental HPC clusters, GPUs for AI/ML, parallel storage, GARR network integration.

06 / Case study · Venice

A real-world intervention in the area.

Case study

Historic hotel group with 4 properties across central Venice and the Lido, 120 employees, legacy VMware vSphere 7 environment running on 2 HP DL380 Gen10 hosts + NetApp E-Series storage. Live migration to vSphere 8 with HA cluster, replication to DR site (colocation Padova) and immutable backup for fiscal documentation and booking data. Fully executed remotely with a single planned 3-day on-site visit during low season (November). Total time: 4 weeks of planning + 3 consecutive on-site days + subsequent remote tuning. RTO target achieved: 30 minutes.

⚠ Details anonymized for client commercial confidentiality.

07 / Brands server

Server brands we support in Venice.

HPProLiant Gen11 DellPowerEdge LenovoThinkSystem FujitsuPrimergy AcerAltos

08 / Other municipalities

We also operate in other cities across Northern Italy.

All 15 provincial capitals →

09 / FAQ

Specific questions from the Venice area.

Veneto is not among the 4 regions of Northern Italy: how do you serve us?+

Our continuous on-site service covers Lombardy, Piedmont, Liguria, Emilia-Romagna. For Venice and the Veneto region we operate on a model 3-tier hybrid: (1) remote support ~5 min via VPN/ZTNA for 90% of software issues; (2) national laboratory Melzo with insured 24h shipping for hardware (prepaid label, company pickup); (3) on-site via planned visit for projects, migrations, initial deployments, complex hardware replacements (2h 30min–3h from Melzo via A4, approx. 270 km).

How much does shipping from Venice/Mestre to the Melzo lab cost?+

Shipping is covered by the national service: prepaid label via insured courier, company pickup, 24h transit from Venice with express courier. The cost is included in annual contracts; for spot interventions it is quoted separately (typically 40–70 € return for a tower server, 90–140 € for a packaged 2U/4U rack unit).

Do you work with tourism, historic hotels and Venetian hospitality?+

Yes, it is one of the niches best suited to our hybrid service model: real-time booking backend, multi-currency payment gateway, burst capacity for Carnival/Biennale/Film Festival, PMS-OTA integrations (Booking, Expedia), fiscal documentation and GDPR-compliant backup.

Marghera, ENI Versalis and chemical plants: do you have experience?+

Yes: OT/IT segregation, Seveso III alignment, log immutability, geographic redundancy for safety-critical systems, MOC (Management of Change) management, ISO 14001/45001/27001 audit support.

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