Brands · Server Fujitsu · Support professionale

Server Fujitsu Primergy made in Germany.

I server Fujitsu Primergy are the "silent" standard in banks, public administration, healthcare. German quality, extended warranties, thirty-year support from SAP and Oracle. We work on Primergy RX2540 M7, RX2530 M7, TX2550 M7, CX2570 M7. Management via iRMC S6 e ServerView Operations Manager.

Primergy: solid, reliable, built to last 10 years.

01 / Modelli Fujitsu supportati

I models we support.

We know the specifications, critical issues and procedures of every Fujitsu line. Fast diagnosis, certain intervention.

01 / Modello

Primergy RX2540 M7

2U

Workhorse 2U dual-socket Xeon Scalable, 32 DIMM, fino a 24 SFF.

02 / Modello

Primergy RX2530 M7

1U

1U high-density for virtualization and SAP HANA databases.

03 / Modello

Primergy TX2550 M7

Tower

Silent tower for offices and branch offices.

04 / Modello

Primergy TX1330 M5

Tower

Robust entry-level for SMBs up to 100 users.

05 / Modello

Primergy CX2570 M7

2U 4-node

Scale-out 4-node in 2U for HPC and private cloud.

06 / Modello

Primergy CX400

Chassis

Multi-node chassis for high-density.

02 / Services specialistici

What do on Fujitsu servers.

We work via secure remote support or on-site, with response times ranging from Next Business Day to 24/7. Senior system engineers with a decade of experience on the Fujitsu platform.

  • Management iRMC S6 Advanced: console remota, video redirect, firmware
  • Maintenance con ServerView Operations Manager e Health Monitor
  • PRAID EP/CP/CS RAID controller configuration
  • Certifications SAP HANA e Oracle Database tuning
  • Upgrade memoria DDR5 ECC Registered, CPU Xeon Gold/Platinum
  • Migration support from Primergy M4/M5 generations to M7
  • Contratti di service Fujitsu MV (Maintenance) on-site 4h/NBD
  • NIS2 and GDPR compliance for regulated environments
  • iRMC S6 with Advanced license not activated: key management
  • PRAID controller with a disk in a long Rebuild after a failure
  • Firmware update stuck: BIOS recovery with USB
  • Memory with CE errors: trace via iRMC SEL log
  • PSU 800W Titanium with stuck fan, hot-swap replacement
  • SAS HDD/SSD backplane with disabled ports
03 / Casi reali

Problems tipici Fujitsu issues we resolve.

A selection of the cases we see most often. Diagnosed in minutes thanks to in-depth knowledge of Fujitsu platforms and their logs.

Copertura geografica

Operating throughout Lombardy.

We operate in secure remote support on this brand throughout Lombardy: ~5 min to be connected to the server, on-site from Melzo (MI) in 1-3 hours when physical presence is needed. We cover the 12 provinces: Milan, Monza Brianza, Bergamo, Brescia, Como, Varese, Pavia, Cremona, Mantova, Lecco, Lodi, Sondrio.

See coverage areas and response times →
07 / FAQ

The questions we receive about FUJITSU.

Quali serie Primergy supportate?+
RX line (rack: RX2540 M7, RX1330 M5), TX (tower: TX1330 M5, TX2550 M5), BX (blade BX900 S4 and BX2580 M2), CX (multi-node, CX2570 M5). Also legacy RX300 S8/S7 and TX300 S8 models still installed at Italian public administrations.
Fujitsu has exited the server market in Europe: how do you provide support?+
Yes, in 2022 Fujitsu transferred its European server operations to Fsas Technologies. After-sales today goes through specialized partners. We remain competent on the entire historical Primergy line and support the installed base at customers who cannot migrate in the short term.
iRMC S5/S6: how do you configure it?+
Web GUI, IPMI 2.0, remote H.264 KVM sessions, vMedia to mount remote ISOs, eLCM (embedded Lifecycle Management) for firmware, integration with ServerView Operations Manager on a dedicated management server.
Avete ricambi Primergy a magazzino?+
For RX2540 M5/M6/M7 and TX1330 M4/M5 we keep enterprise-Fujitsu SAS/NVMe disks, 450W/800W/1600W power supplies, fans, and PRAID EP540i/EP680i RAID controllers in stock. For older models we source spare parts on the European secondary market within 3-5 days.
Primergy → HP/Dell/Lenovo migration: does it make sense today?+
Yes, especially for obsolete M3/M4 fleets. Typical migration: P2V virtualization on VMware vSphere or Proxmox VE 8, then consolidation of the fleet onto new HPE ProLiant DL380 Gen11 or Dell PowerEdge R760 hardware. License and maintenance savings often exceed 40%.
Let's talk

Ready to talk with a systems engineer?

You will always be answered by a technician, never a call centre.

02 95 17 550